Hair fall? Start with rosemary and batana.

Most customers use the oil without any trouble, but every scalp is different, so it helps to know what to look out for. About 2 in 1,000 customers have reported more hair fall while using the oil. Other concerns were mostly from leaving the oil in overnight, rather than washing it out after 30 to 60 minutes as directed. Those eased once the directions were followed. To keep your scalp comfortable, do a patch test before first use and wash the oil out after 30 to 60 minutes. Stop using it if irritation or discomfort occurs. The oil contains essential oils, which can irritate some people, especially children. If you're pregnant or breastfeeding, check with your doctor.

Customers tell us it really helps with hair fall. Most notice less shedding at 3-6 weeks and new baby hairs at 8-12 weeks. Hair grows slowly, so use it regularly for at least 2-3 months.Individual results vary.

Yes. Nothing is charged upfront: you pay the rider when the parcel arrives. Bank transfer, card, JazzCash, Easypaisa and Raast work too.

Parcels stay sealed until they are paid for. When parcels were opened at the door, almost every one came back too damaged to use, so the seal now protects every order, yours included. You lose nothing by it: try the oil at home for up to 30 days, and if you are not happy, send it back, even used, for a full refund of the product price.

Yes, 30 days from delivery. If you're not happy, send your order number on WhatsApp and return the bottle in its box, even used or half empty. You get back everything you paid for the product. The return courier is on you, and the refund arrives within 15 working days. The whole 3-bottle pack is covered: send all 3 bottles back, opened or sealed, for a full refund of the product price.

Orders are dispatched within 24 hours, Monday to Saturday. About 2-3 working days in Lahore and 3-5 in other cities. Delivery is Rs. 250, and free on orders over Rs. 5,000. Tracking comes on WhatsApp.

Buying 1 bottle three times costs Rs. 5,847 with three deliveries. The 3-bottle pack is Rs. 4,747 with one delivery: Rs. 1,100 less, about Rs. 50 a day. It lasts about 90 days, which covers the 8-12 weeks customers describe, and the 30-day guarantee covers the whole pack. 1 or 2 bottles are fine too.

Massage into the scalp at least 2-3 times a week, leave it for 30-60 minutes, then wash out with your usual shampoo. Overnight isn't recommended. With heavy hair fall, you can apply it daily for 30-60 minutes for the first 2-3 months.

No. It's a pre-wash treatment, not a leave-in. The base is light, with jojoba, so it washes out with your usual shampoo.

Yes. Rosemary & Batana Hair Oil is Veiluxe's own product, based on K-beauty research and formulated by American formulation experts.

Each bottle is 100 ml, about 30 days of use. 2 bottles last about 60 days, 3 bottles about 90.

Men and women can both use it, adults of any age. For children, check with a doctor first.

For advanced baldness or large thinning areas, please see a dermatologist first. A hair oil isn't a medical treatment, and it isn't a dandruff treatment either.

There are no samples or trial sizes. The 30-day money-back guarantee covers you instead: try it at home, and if you are not happy, send it back for a full product refund. The biggest saving is the 3-bottle pack at Rs. 1,499 a bottle.

Orders are placed on this page: choose your pack, tap the button, then add your name, full address and a WhatsApp number. It goes straight to dispatch. Questions are welcome on WhatsApp any time.